Global Donor Acquisition Lead

Save the Children International has an exciting opportunity for a Global Donor Acquisition Lead to join our global team.

Team and Job Purpose

The ‘Global Donor Acquisition Lead’ is part of Save the Children International's Global Fundraising Hub. The purpose of this team is to grow private fundraising globally, focusing on individual giving and unrestricted income, and working to develop a strong and healthy global market portfolio. The team of global fundraising experts works closely with members around the world, providing strategic support to members in priority areas and fostering a vibrant fundraising community. The team also ensures global leadership and coordination for our humanitarian fundraising strategies/campaigns, collects and reports global fundraising/marketing KPIs, coordinates international benchmarking initiatives and provides strategic fundraising analysis and actionable insights to members.

The purpose of the Global Donor Acquisition Lead role is to lead and drive the acquisition of regular and single gift donors globally, with a strong focus on regular giving. This role will help develop the donor acquisition vision, strategic objectives and roadmap for our membership, ensuring a holistic and channel-agnostic approach to acquisition, while providing strong strategic and implementation support to priority members. Collaborating with Fundraising Directors, Heads of Individual Giving and fundraising specialists will be essential to develop and deliver a global acquisition strategy and action plan that balances volume, LTV and diversification targets to support Save the Children's ambitious global fundraising goals.

Job Title: Global Donor Acquisition Lead NEW0000592

Reports To: International Head of Individual Giving

Work Pattern: Hybrid/Remote with flexible working options available 

Contract Length: Permanent 

Grade: P5

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: Hiring Locations

Time Zone (that the role holder must be available to work in): Any

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment. 

International Travel Requirements: Yes, up to 20% 

Budget Responsibility: TBC

People Management Responsibility: None

Principle Accountabilities

• Develop and implement an ambitious global acquisition strategy that focuses on regular donor acquisition (while also ensuring increased attention to sustainable and strong single giving programmes).

• Optimise volumes, ROI and LTV of donor acquisition programmes, employing data-driven insights to guide decision-making and strategy adjustments.

• Collaborate with Fundraising Directors, Heads of Individual Giving and a range of different fundraising specialists to define joint objectives/KPIs, work on priority projects together, and create tailored support plans for priority members.

• Provide strategic leadership and hands-on support to priority markets, ensuring effective implementation of acquisition strategies across channels, audiences and markets.

• Ensure focus on rigorous implementation of 'brilliant basics' in acquisition programmes while driving innovative future-proofing initiatives. 

• Work with the Market Intelligence team to monitor and evaluate the effectiveness of acquisition activities, highlighting progress, challenges and opportunities for improvement.

Experience and Skills

Essential

1. Significant experience in strategic leadership roles in large fundraising organisations.

2. Experience of leading the development and implementation of large-scale donor acquisition strategies and strategic initiatives that require deep stakeholder engagement in complex international organisations.

3. Excellent skills across a variety of different acquisition programmes/channels, including DRTV, F2F, telemarketing and digital, including vendor and account management.

4. Experience of representing an international team and organisation to senior leadership at national/international level to influence their fundraising programmes and priorities.

5. Ability to analyse complex data sets across multiple channels and markets to identify actionable insights. Adept at understanding market trends, consumer behaviour and competitor analysis to inform strategic decisions.

6. Demonstrable understanding or experience of working in a team with knowledge management and skill sharing responsibilities equivalent in scale and focus to this role across multiple countries, including both mature and start-up emerging markets.

7. Ability to build and maintain excellent relationships and work effectively in a multicultural and multi-ethnic environment respecting diversity.

8. Strong personal organisational and self-management skills with the ability to lead and work in teams and to motivate others.

9. Excellent written and oral communication skills in English. Additional language skills in one or more of our members' working languages would be an asset.

Education and Qualifications 

Essential

• Educational Background: A degree in Marketing, Business Administration, Nonprofit Management, or a related field. Advanced degree preferred.

• Technical Proficiency: Proficiency in Microsoft Office Suite and fundraising software. Knowledge of Customer Relationship Management (CRM) systems and data analysis tools.

• Language Proficiency: Excellent written and spoken English. Proficiency in additional languages is beneficial.

Desirable

Chartered Institute of Marketing (CIM), Institute of Fundraising (IoF) or Institute of Direct Marketing (IDM) qualifications or overseas equivalent would be an advantage.

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Our recruitment process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.